All reservations require a credit card for booking. Out of respect for our clientele and staff schedules arriving late more than 15 minutes late will deprive you of valuable treatment time. We will make every effort to perform your treatment in the remaining scheduled time, but reserve the right to reschedule your appointment and charge the cancellation fee (see cancellation policy for details).
We have a 24 hour Cancellation / No Show Policy in place to ensure clients can get in for appointments in a timely manner and to respect our providers’ time. Any appointment that no shows and/or cancels within 24 hours will have the following fee automatically charged to the credit card on file: $50. If the appointment is rescheduled and kept within 2 weeks from the original date, then the $50 will be applied to services received.
We respect our Providers’ time as they are booked out weeks to months ahead, and we have a significant waiting list. Last-minute cancellations do not allow us time to fill those gaps. We appreciate your understanding of our cancellation policy. This will allow the team to continue to provide the highest quality service for you and future patients, as well as valuing our team members’ time.
By scheduling an appointment, you are agreeing to our cancellation/no-show policy.
We do not offer refunds on services rendered.
Retail: We do not offer refunds on products purchased. Defective products may be exchanged within 14 days for the same product only.
No refund on Gift Certificates purchases.
We love babies and children, however, we ask that you please make child care arrangements prior to your appointment. This ensures the safety of your children as well as a relaxing environment for all clients.
Gratuity for aesthetic services only.
Aestheticians accept gratuity on aesthetic treatments only: Facials
Gratuity not permitted for medical services.
Medical staff never accept gratuity on any treatments.
(MD, CRNA, NP, PA, RN)
No tipping on any medical services:
Injectables, Chemical Peels, Microneedling, Ultherapy, Medical Weight Loss or Vitamin injections
The best gratuity is to support our small business with a 5 Star Review and/or Referral! <INSERT GOOGLE REVIEW LINK>
After Glow aesthetics & wellness is always seeking the most talented and driven team members. Email CV/Resume to email@example.com